Press releases: Survey on the information society. Companies

Survey on the information society. Companies

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Descripción de la operación

The statistical operation Survey on the Information Society-ESI- Companies, provides regular information on the implementation of New Information and Communication Technology -ICT- in the companies of the Basque Country. Specifically, it records and describes the level of use of the Internet in the different establishments: the systems of Internet access, activities carried out via the Internet, as well as the availability of the website and its main characteristics. It also measures the implementation of E-commerce purchases and sales in economic activity and the means used to carry it out.

Latest press release

The 33 million euros in e-commerce sales were shared equally between industry and services in the Basque Country in 2024 (07/22/2025)

Reference period > 2025

Last update > 07/22/2025

Establishments with internet (%) (2025)

96.1

Establishments with webpage (%) (2025)

57.1

Establishments with e-commerce (%) (2024)

30.5

Press releases
The 33 million euros in e-commerce sales were shared equally between industry and services in the Basque Country in 2024 (07/22/2025)	07/22/2025
In 2025, 17.4% of companies with 10 or more employees in the Basque Country had Artificial Intelligence systems (07/08/2025)	07/08/2025
Alto Deba, Donostialdea and Bajo Bidasoa were the leading districts in 2023 in e-commerce among businesses with 10 or more employees (11/19/2024)	11/19/2024
E-commerce sales exceeded 30 thousand million euros for the first time in the Basque Country in 2023 (07/24/2024)	07/24/2024
Use of the Internet of Things was present in 30.1% of companies with 10 or more employees in the Basque Country in 2024 (07/12/2024)	07/12/2024
49.5% of companies in the region of Alto Deba engaged in e-commerce in 2022 (11/30/2023)	11/30/2023
In 2022, the value of e-commerce sales in the Basque Country rose by 9.8% and purchases increased by 7.8% (07/31/2023)	07/31/2023
53.4% of Basque establishments used social media for business purposes in 2023 (07/27/2023)	07/27/2023
San Sebastián stood out among the three provincial capitals in terms of the use of e-commerce in companies in the Basque Country, followed by Bilbao and Vitoria-Gasteiz (11/11/2022)	11/11/2022
The value of electronic sales and purchases in the Basque Country rose by 9.7% and 8.7% respectively in 2021 (08/03/2022)	08/03/2022
10.2% of people employed in Basque companies worked remotely in 2022, almost twice as many as at the beginning of the pandemic (07/15/2022)	07/15/2022
San Sebastián is the Basque Country capital with the highest use of e-commerce in companies, followed by Bilbao and Vitoria-Gasteiz (11/12/2021)	11/12/2021
E-commerce sales grew by 2.7% and purchases were up 5.9% in the Basque Country in 2020 (07/26/2021)	07/26/2021
12% of employees at Basque companies telework in 2021, more than double the year before (07/14/2021)	07/14/2021
Companies with 10 or more employees in the three provincial capitals of the Basque Country set new highs in the availability of e-commerce in 2020 (11/11/2020)	11/11/2020
27.1% of all establishments carried out e-commerce in 2019 in the Basque Country, eight tenths more than the previous year. (07/29/2020)	07/29/2020
The ICT capacity of companies in the Basque Country is uneven in terms of confronting the COVID-19 crisis (04/20/2020)	04/20/2020
In 2018 the number of companies with 10 or more employees that used e-commerce increased in the three provincial capitals of the Basque Country (11/20/2019)	11/20/2019
Establishments with e-commerce made 40.6% of their sales and 36.4% of their total purchases via this channel in the Basque Country in 2018 (08/01/2019)	08/01/2019
The use of social networks for business purposes (51.6%) It stands out among key digital technologies in the companies of the Basque country in 2019 (07/10/2019)	07/10/2019
The number of companies with 10 or more employees that carry out e-commerce has grown by almost 30% since 2010 in Donostia-San Sebastián and Bilbao (11/30/2018)	11/30/2018
Establishments in the Basque Country with e-commerce made 41.4% of their sales and 36.2% of their total purchases in 2017 (08/10/2018)	08/10/2018
In 2018 53.1% of Basque companies, 92.0% in those with 10 or more employees, had an online presence via a website (07/19/2018)	07/19/2018
Half of companies with 10 or more employees with a website have a Basque version (12/01/2017)	12/01/2017
Companies with 10 or more employees that carry out procedures with the administration in electronic form in the Basque Country varied from 89.4% in Bajo Bidosa to 99.7% in Markina-Ondarroa (11/16/2017)	11/16/2017
E-commerce continued to grow in the Basque Country in 2016 in terms of sales figures (07/27/2017)	07/27/2017
In the Basque Country almost half of businesses have free software in 2017 (07/18/2017)	07/18/2017
E-commerce in the Basque Country continued to grow in 2015, both in terms of economic figures and as a percentage of companies engaging in e-commerce (08/02/2016)	08/02/2016
91.6% of companies with 10 or more employees in the Basque Country interact with Public Administration via the Internet (07/18/2016)	07/18/2016
The percentage of companies with 10 or more employees that are involved in e-commerce in the Basque Country varies between 38% in Alto Deba and 5% in Las Encartaciones (11/17/2015)	11/17/2015
E-commerce continued to grow in 2014 in the Basque Country both in terms of the number of participating companies and sales figures (07/15/2015)	07/15/2015
In the Basque Country, 93.1% of companies with 10 or more employees interacts with the Public Administration via the Internet in 2015 (07/09/2015)	07/09/2015
Alto Deba is the region that stands out in terms of the percentage of companies of 10 or more employees that use information technology in 2014 (11/25/2014)	11/25/2014
E-commerce, in terms of the number of companies as well as sales figures, continued to grow in 2013 in the Basque Country (07/11/2014)	07/11/2014
76% of Basque companies access the internet via mobile connections in 2014, 12 points up on the previous year (07/03/2014)	07/03/2014
Alto Deba is the region that stands out in terms of the percentage of companies of 10 or more employees that use information technology (10/30/2013)	10/30/2013
E-commerce in Basque companies continued to grow in 2012, above all on the purchasing side (07/12/2013)	07/12/2013
The proportion of Basque companies of 10 or more employees accessing the internet, using fixed or mobile broadband and with a website exceeds the EU-27 average (07/05/2013)	07/05/2013
Donostia-San Sebastián for capitals and el Alto Deba for regions stand out in the percentage of companies using information technology (11/23/2012)	11/23/2012
In 2011 e-commerce increased in Basque companies both in terms of the number of companies and in economic levels (07/18/2012)	07/18/2012
Internet access, use of broadband and online presence in Basque companies of 10 or more employees exceeded the EU-27 average (07/10/2012)	07/10/2012
The financial worth of e-commerce in the Basque Country increased in 2010, although the percentage of companies remained stable (07/18/2011)	07/18/2011
Internet access and having a website in Basque companies with 10 or more employees is higher than the EU-27 average (07/11/2011)	07/11/2011
E-business continued to grow in 2009, mainly thanks to purchases (07/29/2010)	07/29/2010
Basque companies continue to improve their information technology facilities in 2010 (07/23/2010)	07/23/2010
E-commerce sales up by 11.9% and purchases up by 11.3% in Basque companies in 2008 (07/14/2009)	07/14/2009
Basque companies continue to improve their information technology facilities in 2009 (07/07/2009)	07/07/2009
E-commerce sales in Basque companies were up by 13.3% and worth 6,395 million euros in 2007 (12/16/2008)	12/16/2008
The gap in IT facilities between Basque companies, by size, continues to close in 2008 (11/28/2008)	11/28/2008
E-commerce at Basque firms up by 12.7% as regards sales and 11.6% as regards purchases in 2006 (07/23/2007)	07/23/2007
The development of information technology facilities in Basque companies continues apace in 2007 (07/18/2007)	07/18/2007
E-commerce sales by Basque companies totalled 5,008 million euros in 2005 following a 16.1% increase (07/27/2006)	07/27/2006
There was continued growth for information technology equipment in Basque companies in 2006 (07/12/2006)	07/12/2006
Sales by Basque companies via e-commerce increased by 16.5% in 2004 (12/14/2005)	12/14/2005
Renewed Growth in Communication and Information Technologies in Basque Companies in 2005 (07/18/2005)	07/18/2005
Sales by Basque businesses via e-commerce totalled 3,702.5 million in 2003 (12/17/2004)	12/17/2004
Information technology equipment in Basque companies grew in 2004, albeit less than in 2003 (07/14/2004)	07/14/2004
52% of companies with 10 or more employees in the A.C. of the Basque Country were present on the Internet in 2003 (10/21/2003)	10/21/2003
Companies in the A.C. of the Basque Country continue to improve their IT equipment in 2003 (07/10/2003)	07/10/2003