Methodological note. EIS: SMEs introducing business process innovations as % of SMEs

Many firms innovate not by improving new products but by improving their business processes. Business process innovations include process, marketing and organisational innovation.

The indicator is obtained as a quotient.

Numerator:

Number of Small and medium-sized enterprises (SMEs) who introduced at least one business process innovation either new to the enterprise or new to their market.

Denominator:

Total number of SMEs.