| Total user population (thousands) |
1735.5 |
235.8 |
471.4 |
667.7 |
360.5 |
842.5 |
119.2 |
237.9 |
326.6 |
158.7 |
893 |
116.6 |
233.4 |
341.2 |
201.7 |
| Total user population (percentage) |
89.7 |
98.8 |
99.4 |
98.1 |
66.5 |
90.6 |
99.1 |
99.4 |
97.7 |
67.4 |
88.8 |
98.5 |
99.5 |
98.6 |
65.7 |
| Type of service used:. : |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| Communication and access to information:. : |
99.8 |
100 |
100 |
99.8 |
99.3 |
99.9 |
100 |
100 |
100 |
99.6 |
99.6 |
100 |
100 |
99.6 |
99.2 |
| Receive or send email |
83.8 |
95.5 |
93.9 |
87.7 |
55.7 |
84.9 |
94.7 |
91.8 |
86.4 |
64.1 |
82.8 |
96.4 |
96.1 |
89 |
49.1 |
| Phone or make video calls |
58.3 |
74.3 |
72.2 |
55.7 |
34.4 |
56.7 |
69.8 |
71.2 |
52.6 |
33.9 |
59.8 |
79 |
73.3 |
58.7 |
34.8 |
| Participating in social media |
57.9 |
89.3 |
75.9 |
52.5 |
24 |
55.9 |
88.9 |
71.6 |
48.9 |
21.9 |
59.9 |
89.7 |
80.4 |
56 |
25.6 |
| Read news, newspapers or current affairs magazines |
80 |
73.4 |
87.3 |
83.9 |
67.6 |
82.6 |
74.4 |
88.6 |
86.3 |
72.4 |
77.5 |
72.3 |
85.9 |
81.7 |
63.7 |
| Search for information about goods or services |
84.9 |
86.9 |
93.3 |
88.6 |
65.8 |
85.5 |
85.9 |
92.8 |
87.4 |
70.2 |
84.4 |
87.9 |
93.8 |
89.8 |
62.4 |
| Whatsapp or other instant messaging apps |
97.5 |
98.1 |
98.3 |
98 |
95 |
96.9 |
98.9 |
96.9 |
97.4 |
94.4 |
98 |
97.3 |
99.7 |
98.6 |
95.4 |
| Entertainment and creativity:. : |
87.4 |
98.4 |
96.9 |
89.5 |
63.8 |
88.8 |
99.2 |
96 |
88.4 |
70.7 |
86.1 |
97.5 |
97.9 |
90.6 |
58.4 |
| Play or download games |
31.6 |
64.7 |
34.9 |
24.6 |
18.3 |
35 |
79.1 |
41.5 |
23 |
16.7 |
28.3 |
49.9 |
28.1 |
26.2 |
19.7 |
| Listening to music |
66 |
91.4 |
82.5 |
64.3 |
31 |
68.1 |
89.3 |
81.1 |
65.7 |
37.6 |
64.1 |
93.5 |
83.9 |
63 |
25.9 |
| Watch TV shows |
40.2 |
59.8 |
47.9 |
37.5 |
22.3 |
42.6 |
58.8 |
49.6 |
39.3 |
26.4 |
38 |
60.8 |
46.2 |
35.7 |
19.2 |
| Watch movies or videos on demand |
58.3 |
80.4 |
73.4 |
54.9 |
30.3 |
61.5 |
79.3 |
73.3 |
57.3 |
38.9 |
55.3 |
81.4 |
73.5 |
52.6 |
23.5 |
| View video content from sharing sites |
66.9 |
87.6 |
78.6 |
64.7 |
42.2 |
70.6 |
91.1 |
81.1 |
67.2 |
46.3 |
63.5 |
84.1 |
76.1 |
62.3 |
39 |
| Hang your own content on a website to be shared |
17.7 |
42.3 |
24.3 |
11.9 |
3.5 |
16.4 |
38.9 |
21 |
10.5 |
4.7 |
18.9 |
45.8 |
27.6 |
13.3 |
2.6 |
| Health |
64.2 |
52.9 |
77.8 |
70.6 |
42 |
57.5 |
44.9 |
67.8 |
61.2 |
43.6 |
70.6 |
61 |
87.9 |
79.6 |
40.7 |
| Find information on health issues |
56.4 |
47.1 |
69.1 |
61.5 |
36.7 |
49.9 |
39.7 |
59.6 |
52.5 |
37.8 |
62.6 |
54.6 |
78.7 |
70.1 |
35.8 |
| Make an appointment |
35.8 |
22.6 |
45.2 |
42.4 |
20 |
31 |
18.8 |
37.3 |
36 |
20.4 |
40.3 |
26.4 |
53.2 |
48.4 |
19.7 |
| Political and social participation |
10 |
10.9 |
14.8 |
9.4 |
4.4 |
10 |
12.5 |
15.6 |
7.6 |
4.8 |
10 |
9.2 |
14 |
11.1 |
4.1 |
| Professional life |
20.7 |
29.2 |
34.4 |
18.3 |
1.7 |
22.1 |
31.1 |
37.2 |
16.7 |
3.6 |
19.4 |
27.3 |
31.6 |
19.8 |
0.2 |
| Find a job or submit an application |
15 |
25.9 |
25.9 |
11.3 |
0.3 |
14.7 |
27.2 |
25.7 |
9 |
0.5 |
15.2 |
24.5 |
26.1 |
13.5 |
0.1 |
| Participate in professional networks |
14.5 |
19 |
25.6 |
12 |
1.5 |
16.3 |
19.5 |
28.8 |
12.3 |
3.4 |
12.7 |
18.5 |
22.4 |
11.7 |
0.1 |
| Learning |
27.3 |
48.4 |
33.4 |
26.8 |
6.5 |
25.1 |
45.3 |
31.1 |
22.3 |
6.9 |
29.4 |
51.6 |
35.8 |
31.2 |
6.1 |
| Take an online course |
16.5 |
17.6 |
24.2 |
18.1 |
2.5 |
14.6 |
16.3 |
22.1 |
14.7 |
1.9 |
18.2 |
18.9 |
26.3 |
21.4 |
3 |
| Use learning material |
13.3 |
20.5 |
17.9 |
13.6 |
1.9 |
12.6 |
20.9 |
17.5 |
11.3 |
1.8 |
13.9 |
20 |
18.3 |
15.7 |
2 |
| File storage |
54.8 |
84.4 |
68.7 |
51.9 |
22.4 |
55.9 |
83.3 |
68.6 |
51.5 |
25.4 |
53.7 |
85.5 |
68.9 |
52.3 |
20 |
| Electronic administration (*) |
61.7 |
47 |
77.2 |
70.5 |
34.7 |
59.9 |
42.5 |
73 |
66.7 |
39.4 |
63.3 |
51.6 |
81.5 |
74 |
31 |
| Obtaining information |
57.9 |
43.1 |
72.6 |
66.7 |
32.1 |
56.5 |
38.2 |
69 |
63.6 |
37 |
59.2 |
48 |
76.2 |
69.8 |
28.2 |
| Download official forms |
51.2 |
39.6 |
64.2 |
58.6 |
28.3 |
49.9 |
35 |
60.9 |
55.8 |
32.3 |
52.5 |
44.3 |
67.6 |
61.2 |
25.3 |
| Submit completed forms |
57.3 |
42.5 |
72.7 |
65.3 |
32 |
55.1 |
38.9 |
67.5 |
61 |
36.7 |
59.3 |
46.3 |
78.1 |
69.3 |
28.3 |
| Other activities |
82.3 |
79.3 |
96.3 |
88.3 |
54.8 |
83.3 |
76.5 |
95.9 |
86.8 |
62.5 |
81.4 |
82.1 |
96.8 |
89.8 |
48.7 |
| Use travel and accommodation-related services |
54.9 |
56.4 |
69.6 |
57.7 |
29.4 |
53.2 |
53.3 |
65.9 |
54 |
32.5 |
56.5 |
59.5 |
73.3 |
61.3 |
27 |
| Selling goods or services |
13.6 |
18.4 |
20.6 |
12.7 |
3 |
14.4 |
18 |
20.9 |
13.3 |
4.4 |
12.9 |
18.9 |
20.2 |
12.3 |
1.9 |
| Electronic banking |
75 |
65.9 |
89.3 |
82.3 |
48.5 |
76 |
66.3 |
89 |
80.4 |
54.8 |
74 |
65.6 |
89.6 |
84.2 |
43.5 |
| Buy pipelines or services |
56.3 |
57.3 |
78.2 |
58.5 |
22.8 |
56.8 |
55.6 |
76.8 |
57 |
27.1 |
55.8 |
59 |
79.6 |
59.8 |
19.5 |