Website features in Public Administration establishments with a website in the Basque Country by province and employment strata (%). 2025

Euskal Estatistika Erakundea/Instituto Vasco de Estadística

	Total of Establishments				Establishments of 10 or more employees by equipment
	Basque Country	Araba/Álava	Bizkaia	Gipuzkoa	Basque Country	Araba/Álava	Bizkaia	Gipuzkoa
Total	99.6	99.1	99.8	99.7	100.0	100.0	100.0	100.0
Services provided
General information about the company	99.8	100.0	100.0	99.5	99.7	100.0	100.0	99.0
List or catalogue of goods and services	60.4	63.3	56.7	63.8	56.9	66.8	52.3	57.6
Reception of orders or reservations on-line	30.0	40.8	23.6	32.8	25.4	38.3	19.1	26.6
Direct payment of products/services	30.6	32.8	26.0	35.3	27.2	36.0	21.8	29.8
Follow up to orders	15.9	11.7	15.3	18.7	12.4	9.5	12.5	13.9
After sales service	25.2	27.0	19.5	31.8	18.4	26.6	13.4	20.5
Links to social media profiles	76.0	73.4	75.7	77.8	76.1	74.5	75.7	77.5
Statement of information privacy	84.8	87.8	83.5	85.0	77.8	80.0	78.6	75.6
Information on offers of employment	71.4	72.7	66.9	76.6	67.1	71.1	62.7	70.8
Personalisation of contents for regular users	27.7	33.3	24.0	29.7	19.7	30.6	17.1	17.2
Accessibility for the disabled	49.3	61.0	45.5	48.3	49.5	65.2	43.9	48.3
Possibility to personalise or design products	11.3	10.1	12.4	10.4	7.8	9.2	6.8	8.3
Chats to contact customers	15.7	17.0	12.3	19.6	10.9	10.4	7.8	15.5

Units in Total: percentage of establishments

Unit by Services offered: percentage of establishments with a website

Date November 24, 2025

Source: Eustat. Information society survey in administration

Product data

Website features in Public Administration establishments with a website in the Basque Country by province and employment strata (%). 2025

Body responsible :: Euskal Estatistika Erakundea/Instituto Vasco de Estadística
Other bodies :: Departamento de Gobernanza Pública y Autogobierno

Other statistical products

Data