Methodological datasheet: Electronic administration

Identification

Description

Electronic administration

Description and source 1 operation code.

Electronic Sophistication Index - ISOF

Responsable entity

Administración Pública y Justicia Specific Statistics Entity

Availability

Annual

Indicator description

Percentage of complete administrative processes likely to be carried out in the electronic format out of the total

Objectives

To view the situation and evolution of e-administration (electronic administration) with the aim to monitor and foster the development of more efficient, secure and modern public services, which prioritise meeting the requirements and demands of citizens as well as companies and other entities and administrations.

Sphere

Population:

Electronic public procedures and processes offered by the Basque Country public sector, excluding General State Administration public entities.

Geographical Sphere:

Basque Country

Time period:

Five-yearly

Concepts and Definitions

The procedures or administrative processes are classified according to the following sophistication levels:

Level 1: Offers information only
Level 2: Enables forms to be downloaded
Level 3: Enables data to be entered online
Level 4: Enables total electronic processing

Indicator calculation:

Obtained as a quotient and expressed as a percentage.

Numerator:

Number of electronic procedures and processes with level 4 sophistication

Denominator:

Total number of electronic procedures and processes

Codes and nomenclatures

Not applicable

Quality

Not applicable

Further Information

http://www.jusap.ejgv.euskadi.eus/r47-edukia/es/contenidos/estadistica/jusap_ooee_isof/es_isof2012/tablas.html