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What is euskadi.eus?subir

euskadi.eus is the Basque Administration Internet Portal whose overall mission is to bring the Administration closer to the public.

euskadi.eus aims to be a Portal which enables citizens and also companies to directly access the services offered by the Basque Administration and conveniently and simply interact with it, from requests for documentation, initiating an application, finding out the state of a specific matter or proceedings, to identifying the most suitable professionals for each case and if needed, arranging a meeting with them.

In short, it is a step further in the process undertaken by the Basque Government in consolidating a Culture of Service for its customers, for Basque Society as a whole.

How is it structured?subir

euskadi.eus provides everyone with ample information on the services offered by the Public Administration of the Autonomous Community of the Basque Country.

This sizeable amount of information is structured as a network made up of the following types of Portals:

  1. Portals for a target public: These Portals offer personalised content from euskadi.eus, according to the target audience or group to be determined at each moment. In this way Portals are available for people, companies and administrations.
    The Portals for a target public structure the content according to the natural search criteria, such as personal details or subjects.
  2. Department or Public Body Portals: These Portals offer a view of the content and services offered by each Department and Autonomous Body of the Basque Government. In this way, each Department of the Basque Government has its own Portal integrated into euskadi.eus. All the Department or Public Body Portals have a menu for the subjects common to all of them: organisation, services, areas and links.
  3. Subject area Portals: These Portals allow the organisation of the content and services linked to a specific subject, going further than the Department, Body or Institution that offers the content or provides the service, thus having various segments of target groups or public. In this initial phase, the subject area portals integrated into euskadi.eus are Youth and Euskara.
    The subject area Portals are structured so as to best suit the specific needs of each case, depending on the type and nature of their content.

  4. All the Portals integrated into euskadi.eus share a header and footer which refer to the services common to all of them: Contact, Search, Help, Site Map, Accessibility, Identification and Legal Information.

The subject area Portals are structured so as to best suit the specific needs of each case, depending on the type and nature of their content.

Evolutionsubir

euskadi.eus will gradually be improving and extending its content. It will also gradually be offering the opportunity to carry out paperwork in the course of proceedings and make personalised queries on the state of individual cases.

The objective is to enable access, from this new Basque Administration Portal, to general information, proceedings and personalised queries on a variety of benefits and subsidies, grants, permits, registrations, etc., or any other service by the different Departments of the Basque Government, aimed both at the general public and specific sectors (companies, youth, etc.).

euskadi.eus also wishes to be receptive to the opinions and demands of the Basque public, their associations, organisations and companies, etc. Therefore, it will have a meeting point for receiving opinions, requests or proposals that will help improve both the range of services of the Portal itself and the Administration in general.

In short, the new euskadi.eus arises with a clear mission to serve Basque society and those who, from beyond its boundaries, need to communicate with its Administration.

Software neededsubir

euskadi.eus uses XHTML+CSS2 technology. This means that the portal is accessible even if the style sheets or JavaScript are disabled on the browser. This technology is not supported by versions of Microsoft Internet Explorer earlier than 5.5.

If you are using a version of Microsoft Internet Explorer earlier than 5.5, you can download a free update of your browser at the web de Microsoft. Or you can download another free browser such as Mozilla Firefox at www.mozilla.org.

To correctly view and print some files you will need to have some free programmes installed, such as Adobe Acrobat Reader or the Microsoft Office viewers (in the event of not having Microsoft Office installed). Similarly, if you wish to access the video and/or audio content, you will need to install a programme to reproduce multimedia files. Below we offer three of the most widely-used options on the market. All these programmes can be downloaded for free by following the following links:

Acceso a la descarga gratuita de Adobe Acrobar Reader
Free software needed to view and print documents in pdf format:
>> download Acrobat Reader 

Acceso a la descarga gratuita de Real Player
Free software made by RealNetworks to reproduce audio and video files:
>> download Real Player

Acceso a la descarga gratuita de Windows Media Player
Free software made by Microsoft to reproduce audio and video files:
>> download Windows Media Player

Acceso a la descarga gratuita de QuickTime - página en inglés
Free software made by Apple to reproduce audio and video files:
>> download QuickTime (en)

Acceso a la página de descarga de Adobe Flash PlayerAdobe Flash Player

Free software made by Adobe to view files in Flash format (.swf):
>> download Adobe Flash Player (es)


Acceso a la descarga gratuita de los visualizadores de documentos Office - página en inglés
Free software made by Microsoft to view and print Office files (does not allow documents to be modified/edited):
>> >> download Office document viewer (en)


Acceso a la página web de openOffice.org

Open-source code project for a free office suite.
>> download OpenOffice (es)

Acceso a la descarga gratuita de Autodesk DWF Viewer
Free software made by Autodesk to view and print files in .dwf format (does not allow documents to be modified/edited):
>> download Autodesk DWF Viewer

Acceso a la descarga de la versión de evaluación para 21 días de Winzip - página en inglés
Software made by Winzip Computing to compress/decompress files:

Acceso a la web de 7-zip

7-Zip is freely distributed software that supports the best-known compression formats.
>> download 7-zip

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